Frequently Asked Questions

Since our establishment in 2016 in the Bay Area, CA, All Cotton and Linen has been deeply connected to our planet. Our journey is driven by a passion for climate activism and inspired by the breathtaking beauty of nature. We have set a new industry standard by being the first to introduce 100% natural and organic cotton in our exceptionally soft, luxurious, and durable home textiles. Our founder's vision for healthier linens has inspired others who share our commitment to the environment. Learn more

Write content toThe founder of All Cotton and Linen is Brindha Dhanabalan. Their vision and passion for creating healthier linens using 100% natural and organic cotton have been the driving force behind the company's establishment and success. Through their dedication to sustainability and quality, they have set a new standard in the industry and inspired others to value their environmental impact. help your customers to better understand your products or policies.

The name "Allcottonandlinen" communicates a clear association with cotton and linen products, emphasizing the company's specialization and commitment to providing quality items made from these materials.

GOTS ensures the use of organic fibers, limits the use of toxic chemicals, and upholds stringent social and environmental standards throughout the manufacturing process. For a product to be labeled as "organic" under GOTS, it must consist of at least 95% organic fiber, avoid toxic treatments, use non-toxic dyes, and be produced in environmentally and socially responsible mills.

GOTS certification stands out from other sustainability certifications by encompassing the entire textile production process, from farming to finished product. It sets strict criteria for organic fibers, limits the use of toxic chemicals, and ensures compliance with social and environmental standards. Unlike some other certifications that focus on specific aspects, GOTS provides a comprehensive and holistic approach to sustainable textile production.

At Allcottonandlinen, sustainability and ethical practices are at the core of our brand. With a 25-year history of pioneering organic cotton bedding, we continue to prioritize certified organic cotton and other natural fibers. Our unwavering commitment to sustainability is reflected in our stringent standards and ongoing pursuit of improvement, ensuring that our products embody our deep connection to nature and responsible manufacturing. Explore our dedicated section on STANDARDS + CERTIFICATIONS to learn more about our sustainable practices and discover how Allcottonandlinen is where nature finds its home.

We usually take 3-5 business days to deliver the order. In case you want to track the order please click these link track order and enter your order id to get the details. If you still have queries, then please mail us at allcottonlinen@gmail.com

Once an order has been submitted, it cannot be modified or canceled as it is promptly forwarded to our warehouse for processing. However, we offer the option to return the order for a full merchandise value refund, excluding shipping fees. For instructions on how to initiate a return, please contact via mail customerservice@allcottonandlinen.com

We request you to cancel the order at the earliest opportunity, as we start the process of delivering your product as soon as you place the order. Please mail us at allcottonlinen@gmail.com to initiate the process of cancellation.

Yes, we would love to deliver your order as a gift.

To place an order for bulk products, please mail us at allcottonlinen@gmail.com.

Currently, we do not have any provision for customizing or personalizing the products.

The cloth tablecloths are durable and will last you for years if basic care is taken.

The plaid table cloths are designed with strong cotton threads and are hemstitched. So you can be sure of the stitches.

The rectangle tablecloth looks quite nice on a coffee table or a kitchen table as well. There are round tablecloths as well if you have a round coffee table.

We do have plaid placemats as well which you can get with the plaid tablecloth. Else you can try a contrast as well. Here's the link for the plaid placemats -https://www.allcottonandlinen.com/products/placemats-dining-table-linens-kitchen?variant=43877657805023

Linen will shrink if dried at 100 degrees Fahrenheit to 140 degrees Fahrenheit. It may shrink to the extent of up to 5 to 7 percent. In the case of pure linen, it may shrink up to 4 percent. During the first wash, it shrinks almost 3-10 percent. 5 percent in length and 3 percent in breadth.

Apart from the 3 sizes mentioned, currently, we are unable to customize the tablecloth to a different size.

The cotton tablecloth is designed for standard-size dining tables and will be able to accommodate 8 people. Please check the dimensions of your dining table before purchasing the product.

We request you to cancel the order at the earliest opportunity, as we start the process of delivering your product as soon as you place the order. Please mail us at allcottonlinen@gmail.com to initiate the process of cancellation. Once the order is canceled you can place the order again.

The color is almost close to the shade shown. Due to the many difference in computer and mobile screens, and browsers, color may appear different on different devices. Actual colors may slightly differ from the color you see on your end.

Yes, these are 100% cotton, designed from California. Depending on the fabric types, either I source the fabrics from suppliers in Texas or other countries.

For one 6 feet table, you will need a table cloth measuring 60 ×102". You can try the 3 different styles of table cloths - buffalo check, striped, and plain tablecloths.

We have a simple return policy. Please make sure the purchase you made is within 60 days. In case it is past 60 days, unfortunately, our company policy does not allow us to either refund or accept a return.

To be able to return a product, it must be in the same condition as it was when you bought it and most certainly unused. The product should be in its original packaging. In case the product you wish to return is damaged or used, it will not be eligible for refund, return, or exchange. A very important part of the return procedure is the receipt or the
proof of purchase that needs to be produced.

To return your order simply put in a mail to brindha@allcottonandlinen.com. We will get back to you with a return label. This will help you easily return the product.

Our return policy allows you to return a part of the order. Please make sure they are in the original packaging and unused.

You don’t have to exchange a product. If a product has arrived by mistake or is damaged, we will replace it. In case you don’t want to keep a product, you have received, you can return it and get a refund for it.

Our return policy allows you to return a part of the order. Please make sure they are in the original packaging and unused.

All Cotton and Linen accepts all modes of payment. Here are the options you can choose from - Paypal, Visa, Mastercard, American Express, Discover, Diners Club, Venmo.

Whichever payment method you choose it is safe and secured. The Shopify payment methods we use is secure as it is protected with features like automated fraud detection, card tokenization, and a secure customer management system. It also supports other digital payment options like Apple Pay.

There will be no extra sales tax charged for your order. There are no shipping charges too. We provide free shipping to all locations.

As soon as we receive the product back from you, we initiate the process of refund. The amount gets refunded within 12 hours.

Yes, you will be notified through an email from us that we have received the returned product. The amount gets refunded within 2 hours.

There will be no deductions and you will receive a complete refund for your order.

Whichever payment method you choose for your order, the refunded amount will be credited to the same account.

In case you don’t receive the amount, first, try rechecking your account and then get in touch with your bank. It often takes time for the updated amount to get reflected. If after following all the steps mentioned, you don’t receive the refunded amount, please contact us at allcottonlinen@gmail.com.