Frequently Asked Questions

We usually take 3-5 business days to deliver the order. In case you want to track the order please click these link track order and enter your order id to get the details. If you still have queries, then please mail us at allcottonlinen@gmail.com

There might be technical issues where sometimes the order does not reflect on the tracker. But that does not mean we have not received your order. If your order is not showing, then please get in touch at allcottonlinen@gmail.com to confirm your order.

We request you to cancel the order at the earliest opportunity, as we start the process of delivering your product as soon as you place the order. Please mail us at allcottonlinen@gmail.com to initiate the process of cancellation.

Yes, we would love to deliver your order as a gift.

To place an order for bulk products, please mail us at allcottonlinen@gmail.com.

Currently, we do not have any provision for customizing or personalizing the products.

In case of any queries, you can reach out to us at allcottonlinen@gmail.com.

Apart from the payment information, all other information/ details shared with ACL are stored for future correspondence with the customers.

To place an order for bulk products, please mail us at customerservice@allcottonandlinen.com.

The napkins are 100% cotton so the absorbency is pretty good.

I am satisfied with the absorbency of the cloth napkins.

The napkins retain their shape if washed as per instructions.

You can use the cloth napkins to wipe your face.

Linen is damaged by sunlight. Too much direct sunlight may result in fading and discoloration by bleaching, so hang the item in the shade. Avoid washing linen clothes in hot water and opt for either warm or cold water; if your linen is a vibrant or dark color, stick with cold to avoid fading.

During the first wash, it shrinks almost 3-10 percent.

You can use the Christmas napkins as kitchen towels or dishtowels for everyday purpose.

Currently, we do not have any provision for customizing or personalizing the products.

You can iron the tablecloth at less than 40 degrees Celsius.

Yes, the farmhouse tablecloth is a great option for your outdoor table in the backyard.

The rectangle tablecloth is available in 3 different sizes - 63 x 88 inches, 63x109 inches, and 63x126 inches. Apart from this, we will not be able to provide a different size of the tablecloth.

The cloth tablecloths are durable and will last you for years if basic care is taken.

The plaid table cloths are designed with strong cotton threads and are hemstitched. So you can be sure of the stitches.

The rectangle tablecloth looks quite nice on a coffee table or a kitchen table as well. There are round tablecloths as well if you have a round coffee table.

We do have plaid placemats as well which you can get with the plaid tablecloth. Else you can try a contrast as well. Here's the link for the plaid placemats -https://www.allcottonandlinen.com/products/placemats-dining-table-linens-kitchen?variant=43877657805023

Linen will shrink if dried at 100 degrees Fahrenheit to 140 degrees Fahrenheit. It may shrink to the extent of up to 5 to 7 percent. In the case of pure linen, it may shrink up to 4 percent. During the first wash, it shrinks almost 3-10 percent. 5 percent in length and 3 percent in breadth.

Apart from the 3 sizes mentioned, currently, we are unable to customize the tablecloth to a different size.

The cotton tablecloth is designed for standard-size dining tables and will be able to accommodate 8 people. Please check the dimensions of your dining table before purchasing the product.

We request you to cancel the order at the earliest opportunity, as we start the process of delivering your product as soon as you place the order. Please mail us at allcottonlinen@gmail.com to initiate the process of cancellation. Once the order is canceled you can place the order again.

The color is almost close to the shade shown. Due to the many difference in computer and mobile screens, and browsers, color may appear different on different devices. Actual colors may slightly differ from the color you see on your end.

Yes, these are 100% cotton, designed from California. Depending on the fabric types, either I source the fabrics from suppliers in Texas or other countries.

For one 6 feet table, you will need a table cloth measuring 60 ×102". You can try the 3 different styles of table cloths - buffalo check, striped, and plain tablecloths.

All Cotton and Linen accepts all modes of payment. Here are the options you can choose from - Paypal, Visa, Mastercard, American Express, Discover, Diners Club, Venmo.

Whichever payment method you choose it is safe and secured. The Shopify payment methods we use is secure as it is protected with features like automated fraud detection, card tokenization, and a secure customer management system. It also supports other digital payment options like Apple Pay.

There will be no extra sales tax charged for your order. There are no shipping charges too. We provide free shipping to all locations.

We have a simple return policy. Please make sure the purchase you made is within 60 days. In case it is past 60 days, unfortunately, our company policy does not allow us to either refund or accept a return.

To be able to return a product, it must be in the same condition as it was when you bought it and most certainly unused. The product should be in its original packaging. In case the product you wish to return is damaged or used, it will not be eligible for refund, return, or exchange. A very important part of the return procedure is the receipt or the
proof of purchase that needs to be produced.

To return your order simply put in a mail to brindha@allcottonandlinen.com. We will get back to you with a return label. This will help you easily return the product.

Our return policy allows you to return a part of the order. Please make sure they are in the original packaging and unused.

You don’t have to exchange a product. If a product has arrived by mistake or is damaged, we will replace it. In case you don’t want to keep a product, you have received, you can return it and get a refund for it.

Our return policy allows you to return a part of the order. Please make sure they are in the original packaging and unused.

As soon as we receive the product back from you, we initiate the process of refund. The amount gets refunded within 12 hours.

Yes, you will be notified through an email from us that we have received the returned product. The amount gets refunded within 2 hours.

There will be no deductions and you will receive a complete refund for your order.

Whichever payment method you choose for your order, the refunded amount will be credited to the same account.

In case you don’t receive the amount, first, try rechecking your account and then get in touch with your bank. It often takes time for the updated amount to get reflected. If after following all the steps mentioned, you don’t receive the refunded amount, please contact us at allcottonlinen@gmail.com.