Welcome to the All Cotton and Linen website!

Our Privacy Policy explains how we handle your personal information on allcottonandlinen.com. 

Please review these Terms, which apply to your use of AllCottonAndLinen.com and affiliated platforms. This includes websites, mobile sites, services, applications, and tools mentioned within these Terms.

Learn About Us

Allcottonandlinen.com is an online retailer of home textile products based in Watervale Way, San Ramon. For questions about these Terms, the Privacy Policy, or the Site, contact us via the provided Customer Service information on the Site.

Privacy Policy Updates

We may change these Terms and Conditions or our Privacy Policy anytime. You will receive notifications from us in writing, via email, by posting on the website, or through other reasonable channels.

Supplementary Terms

We may sometimes provide additional terms and conditions for certain services, programs, or products ("Additional Terms"). The main terms will prevail if conflicts or inconsistencies arise between these Additional Terms and the main terms, including arbitration or dispute resolution provisions.

Eligibility

To access and use the Site or our mobile applications, individuals must be at least 16 years old. If you haven't reached the age of majority in your state, your parent or guardian must consent to these Terms on your behalf. Moreover, you may only access and use the Site and our mobile applications with explicit permission from your parent or legal guardian.

Intellectual Property

The materials found on the Site, such as images, text, graphics, and software (referred to as "Materials"), are the property of All Cotton and Linen LLC., its authorized suppliers, or licensors and are protected by intellectual property laws. Unless stated otherwise on the Site or in these Terms, you may not use, reproduce, distribute, or modify any Materials for public or commercial purposes without prior written permission from All Cotton and Linen LLC. The Site's trademarks, logos, and designs belong to All Cotton and Linen LLC. You may not use these trademarks or logos without express written consent.

Data We Collect

To access certain services on our website, registration is required. We value your privacy and provide detailed information on how we handle your personal data in our Privacy Policy. When you visit our website from your browser, we collect device information, like web browser details, IP address, and cookies. We track the pages and products you view and analyze your website interactions. By using our site, you consent to third parties processing your IP address for location-based currency conversion. Additionally, we use session cookies to save your currency preferences for consistent browsing. We retain the right to terminate accounts, decline service, or cancel orders at our discretion.

Our Data Collection Methods

We use cookies, log files, web beacons, tags, and pixels to collect Device Information. Cookies are placed on your device and include a unique identifier. Log files track actions on the Site, capturing data like IP address and browser type. Web beacons, tags, and pixels record browsing activity.

When you make a purchase or attempt to do so, we collect Order Information, including name, billing/shipping addresses, payment details, email, and phone number. "Personal Information" in this Privacy Policy refers to Device and Order Information.

Our Purpose for Collecting and Utilizing Your Data

We process your data to facilitate purchases, provide services, and fulfill contractual obligations. This includes processing your name, email, phone number, and transaction details. We also store IP addresses and technical data to offer remote services.

We process your contact information and message content for communication, feedback, and important notices. We analyze your data to enhance product quality, services, and marketing, studying your purchase history and preferences for internal purposes.

We use your email and phone number in certain countries to send general marketing offers.

Security of Your Personal Data

We employ various security procedures to safeguard your data from unauthorized access, use, or disclosure. Our providers undergo careful selection, and we mandate them to employ appropriate measures to ensure the confidentiality and security of your personal data. Access to data is restricted to individuals who require it for the purposes outlined in this Policy.

However, it's important to note that transmitting data over the Internet or via email is only sometimes entirely secure, and we cannot guarantee that third parties won't intercept them. Therefore, exercise caution when providing information using a public computer.

Accessing and Using the Site

You have a personal, limited, non-exclusive license to use the Site for personal purposes only. Commercial use, resale, or data mining is prohibited. Unauthorized activities will be blocked.

You're responsible for your Site usage and account activity. We strive for a positive, safe user experience. Prohibited conduct includes actions that harm others or us.

When utilizing the Site, it is prohibited to violate any law or regulation, infringe on intellectual property or legal rights, share objectionable content, engage in the data harvesting or the use of disruptive software, transmit viruses, scrape or crawl Site pages, attempt to bypass technological measures, or reverse engineer the Site's software. Additionally, advocating, encouraging, or assisting any third party in these activities is strictly forbidden.

User Content

On the Site, you can upload, submit, store, send, or receive content and data, including comments, reviews, and photos ("User Content"). You can also provide User Content through other interactions with us, such as via social media, email, or phone.

By uploading, posting, submitting, sending, or receiving User Content on the Site, you grant us permission to use it. This includes the right to reproduce, modify, and create derivative works and publicly perform, display, and distribute your User Content. We may use it for operating or improving the Site, developing products and services, and marketing purposes, including advertisements. The license is non-exclusive, royalty-free, and perpetual, meaning we can use your User Content worldwide even after you stop using the Site.

You assure us that you either own all rights to your User Content or have the necessary rights to grant us the described rights. Furthermore, you confirm that your User Content does not violate any third party's intellectual property, privacy, publicity, or other legal rights. We retain the right to reject or transmit User Content at our discretion, with or without notice. Additionally, we may take away User Content from the Site for any reason, with or without notice.

Copyright Policy

If you suspect copyright infringement on the Site, follow the process and contact us:

  • Your contact details (address, phone, email).
  • Description of the allegedly infringed copyrighted work.
  • Location of the material on the Site, with a hyperlink.
  • A statement affirming unauthorized use.
  • A signature from an authorized person, either in electronic or physical form.
  • A statement, under penalty of perjury, affirming accuracy and your authority.

 

To Stop the Service or For Enquiries

To unsubscribe from our text marketing messages and notifications, reply STOP to any message we send you. Use the provided unsubscribe link or contact us for more information. Data rates may apply. For help, text HELP to the number you received the message from.

Disclaimer Regarding Errors:

Occasional typographical errors, inaccuracies, or omissions may appear in our Site or catalog related to product descriptions, pricing, or availability. All Cotton and Linen can rectify such errors or omissions and modify information without prior notice, even after order submission. If you prefer not to proceed with your purchase due to corrected pricing or information, feel free to contact us, and we'll assist in canceling or returning your order.

Our Commitments and Responsibilities

In fulfilling our obligations regarding your personal data, we commit to:

  1. Clear and Legitimate Processing: We will process your data only for explicitly defined and legitimate purposes.
  2. Limitation of Purpose: Your personal data will not be handled for purposes other than those explicitly outlined in this Policy, except where required by law.
  3. Lawful, Accurate, Transparent, and Fair Processing: We will process your data in a lawful, accurate, transparent, and fair manner, ensuring the accuracy, authenticity, and security of the processed data.
  4. Avoidance of Excessive Processing: No excessive personal data will be processed beyond necessary.
  5. Limited Retention: We will manage your data only for the duration necessary for the specified processing purposes.
  6. Compliance and Accountability: We are responsible for adhering to the principles outlined in this Policy and will be able to demonstrate compliance.
  7. Adherence to Legal Duties: We will fulfill other duties established by law.

Our Assistance

For inquiries about our privacy practices, questions, or complaints, contact us via email at brindha@allcottonandlinen.com or with this address below:

All Cotton and Linen, LLC

Watervale Way, San Ramon, CA 94582, USA

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